Terms and Conditions

Welcome to Fairplay. These Terms and Conditions govern your access to and use of Fairplay, including the website, account services, sports-related sections, gaming features, live sections, payment functions, promotional offers, customer support services, mobile access, and any other features made available through the platform.

By registering for an account, accessing Fairplay, using any platform feature, or continuing to use the services, you confirm that you have read, understood, and agreed to these Terms and Conditions together with any applicable Privacy Policy, Responsible Gaming Policy, payment conditions, promotional rules, and other policies displayed on the platform.

If you do not understand or agree with these Terms and Conditions, you should not create an account, deposit funds, participate in gaming activity, or otherwise use Fairplay.

These Terms are intended to explain the responsibilities of both Fairplay and its users in clear language. Users are encouraged to review them carefully before creating or using an account.

Acceptance of These Terms

Your use of Fairplay constitutes acceptance of these Terms and Conditions. When creating an account, you may also be required to actively confirm that you agree to the applicable terms before completing registration.

You are responsible for reading the current version of these Terms before using the platform. Continuing to access or use Fairplay after an updated version takes effect will, where permitted by applicable law, constitute acceptance of the revised terms.

If any part of these Terms conflicts with specific rules displayed for a promotion, market, game, payment method, or other service, the more specific terms may apply to that particular feature.

Eligibility to Use Fairplay

Fairplay is intended only for individuals who are legally permitted to use online gaming services in their location.

You must have reached the minimum legal age required for online gaming in the jurisdiction from which you access the platform. You must also have the legal capacity to enter into an agreement and must not use Fairplay if applicable law, regulation, court order, self-exclusion arrangement, or another legal restriction prevents you from participating.

It is your responsibility to determine whether accessing or using online gaming services is lawful in your country, state, territory, or region.

The availability of a website or account does not itself mean that the services are legally permitted in every location.

Fairplay reserves the right to restrict access from locations where services cannot lawfully or appropriately be provided.

Your Responsibility to Check Local Laws

Online gaming rules can differ significantly between jurisdictions and may change over time.

Before creating an account, depositing funds, or participating in any activity, you are responsible for understanding the laws and regulations that apply in your location.

Fairplay does not encourage users to bypass geographic restrictions, technical controls, legal requirements, or other limitations placed on platform access.

Users should not use VPNs, location-masking technologies, false addresses, or misleading information for the purpose of accessing services that are not permitted in their location.

If you are uncertain about the legal status of online gaming where you live, you should obtain appropriate independent advice before participating.

Account Registration

To use certain Fairplay services, you may need to create an account and provide the information requested during registration.

You agree to provide accurate, complete, and current information. Information submitted during registration should belong to you and should not be misleading, fabricated, or entered on behalf of another person without proper authorization.

You may be asked to provide information such as your name, contact details, mobile number, username, payment information, or other details required for account creation, security, verification, or compliance purposes.

Providing incorrect information may result in delays, restrictions, additional verification requirements, or account suspension.

One User and One Account

Unless Fairplay expressly permits otherwise, an account is intended for the personal use of the registered user.

You should not create multiple accounts in order to obtain additional promotions, avoid restrictions, bypass responsible gaming controls, manipulate transactions, or gain an unfair advantage.

You should also not sell, transfer, rent, exchange, or otherwise provide your account to another individual.

If duplicate or connected accounts are identified, Fairplay may review the accounts and take appropriate action in accordance with applicable rules.

Account Verification and KYC

Fairplay may request identity or account verification where necessary for account security, withdrawals, payment processing, regulatory compliance, fraud prevention, age verification, or other legitimate platform requirements.

Verification requirements may differ depending on account activity and applicable rules.

If verification is requested, you agree to provide accurate information and legitimate documents through the authorized process. Submitted information should match the details associated with your account.

Verification may need to be completed before certain account functions, including withdrawals, can be processed.

Failure to provide requested information within a reasonable period may result in temporary account restrictions until the required review is completed.

Accuracy of Account Information

You are responsible for keeping your account information current.

If your registered mobile number, contact information, payment details, or other relevant information changes, you should update the information through the appropriate account or support process where available.

Fairplay may not be able to process certain requests if the information provided does not match the account records.

Users should not knowingly provide false, incomplete, or misleading information.

Protecting Your Login Credentials

You are responsible for keeping your account credentials confidential.

Your username, password, OTP, verification code, security answer, and other authentication information should not be shared with another person.

Fairplay strongly recommends creating a unique password that is difficult to guess and is not reused across unrelated websites or services.

You should avoid storing account credentials on shared or public devices.

If you believe your password or account information has been compromised, you should change your password where possible and contact official support as soon as reasonably practical.

Unauthorized Account Access

If you notice activity that you do not recognize, you should report it promptly.

Users should regularly check their account activity, payment records, and available account information for unusual transactions or changes.

Fairplay may take reasonable steps to investigate reported unauthorized activity and may temporarily limit certain account functions while an investigation is taking place.

Users remain responsible for taking reasonable precautions to protect their login information and devices from unauthorized access.

OTP and Password Safety

Fairplay users should never disclose their password or OTP to another individual.

An OTP is intended to confirm a specific account action and should be treated as confidential information.

Be cautious of messages, calls, social media accounts, or other communications claiming to provide support while requesting passwords, OTPs, banking PINs, card PINs, or remote access to your device.

If you receive a suspicious request, do not provide the requested information. Return to the official Fairplay website and verify the communication through an authorized support channel.

Use of the Fairplay Platform

Fairplay should only be used for lawful personal purposes and in accordance with these Terms.

Users may access available account services, sports-related sections, games, live features, payment functions, support information, and other platform areas subject to eligibility, availability, and applicable rules.

Features may change, be added, removed, suspended, or temporarily unavailable due to maintenance, technical requirements, legal restrictions, commercial decisions, event availability, or other operational reasons.

Fairplay does not guarantee that every service or feature will be continuously available at all times.

Sports and Event Information

Information relating to sporting events may include schedules, markets, event details, scores, statistics, prices, odds, or other information made available through the platform.

Users should review the information displayed at the time they make a decision.

Event information can change due to scheduling changes, postponements, cancellations, team announcements, technical updates, or official decisions made by sporting authorities.

Where settlement depends on an official result, the applicable market or settlement rules will determine how an affected transaction is handled.

Gaming Rules

Individual games, sports markets, live features, casino-style categories, promotions, or other activities may be subject to additional rules.

Users are responsible for understanding the rules before participating.

Where specific game or market rules are available, those rules form part of these Terms for the relevant activity.

If you do not understand how a market, game, settlement process, or feature works, you should obtain clarification before participating rather than making assumptions about the outcome.

Transactions and Instructions

Any transaction or instruction submitted through an authenticated account may be treated as originating from the registered account user, subject to applicable security reviews and platform rules.

Before confirming a transaction, users should check the amount, selection, market, event, payment details, and any other relevant information.

Once a valid transaction has been accepted, it may not always be possible to modify or cancel it.

Users should therefore review all details carefully before confirming an action.

Errors and Incorrect Information

Although reasonable efforts may be made to maintain accurate platform information, technical, human, system, pricing, display, feed, settlement, or other errors may occasionally occur.

If an obvious or material error affects a transaction, market, payment, result, or account balance, Fairplay may review the issue and make corrections where reasonably necessary and permitted under applicable rules.

Users should not knowingly exploit an obvious technical or pricing error.

If you notice an apparent error, you should report it to official support rather than attempting to take advantage of it.

Event Cancellation, Postponement and Abandonment

Sporting events can be postponed, cancelled, interrupted, abandoned, shortened, moved, or otherwise changed.

The treatment of affected markets or transactions will depend on the rules applicable to the particular event or market.

Users should review relevant settlement conditions where available.

Fairplay is not responsible for decisions made by teams, leagues, governing bodies, event organizers, weather authorities, venues, broadcasters, or other independent third parties.

Deposits

Users should deposit funds only through payment methods and instructions made available through authorized Fairplay channels.

Before completing a deposit, verify the payment details, amount, account information, and applicable limits.

Available payment methods, minimum amounts, maximum amounts, processing requirements, or other conditions may vary.

A deposit may be delayed or rejected if payment information is incorrect, verification is incomplete, the payment provider declines the transaction, or additional review is required.

Users should not send money to an unknown individual solely because that person claims to represent Fairplay.

Source and Ownership of Funds

Funds deposited into an account should belong to the registered user or otherwise be used with lawful authorization.

Fairplay may request additional information about a transaction where reasonably required for security, fraud prevention, payment verification, or legal compliance.

Users must not use Fairplay to process funds derived from unlawful activity or to disguise the ownership, source, destination, or purpose of funds.

Withdrawals

Withdrawal requests must be submitted through the applicable account or authorized support process.

Before a withdrawal can be completed, Fairplay may need to confirm account ownership, verification status, payment information, transaction history, or compliance with applicable platform conditions.

Withdrawal processing time can vary depending on the payment method, account verification status, payment provider, technical conditions, transaction review, and other applicable requirements.

Users should ensure that withdrawal information is correct before submitting a request.

Pending or Delayed Withdrawals

A withdrawal being marked as pending does not necessarily mean that it has failed.

Additional processing may sometimes be required due to verification checks, banking systems, payment-provider processing, account reviews, technical delays, or other operational conditions.

If a withdrawal remains pending longer than expected, users should contact official Fairplay support and provide the relevant non-sensitive transaction information.

Submitting repeated requests for the same withdrawal may create additional confusion and should generally be avoided unless support advises otherwise.

Payment Providers

Certain payments may involve banks, UPI systems, wallets, payment processors, card networks, or other third-party financial service providers.

Such providers operate independently and may impose their own limits, verification requirements, processing schedules, fees, outages, or transaction rules.

Fairplay cannot control every delay or technical issue occurring within an external payment provider’s systems.

Users may need to contact their payment provider if an issue originates outside the Fairplay platform.

Fees and Charges

Some payment methods, account services, or transactions may involve charges imposed by a payment provider or other third party.

Where Fairplay applies a specific fee, relevant information should be reviewed before completing the affected transaction where required.

Users are responsible for understanding any charges imposed independently by their bank, wallet, card provider, internet provider, mobile provider, or other external service.

Bonuses, Promotions and Rewards

Fairplay may make bonuses, rewards, promotional offers, cashback-style benefits, referral offers, or other promotions available from time to time.

Every promotion may have its own eligibility requirements, validity period, usage conditions, withdrawal requirements, limits, or other rules.

Users should read the specific promotional terms before claiming or using an offer.

A promotion should not be considered cash unless the applicable rules expressly permit it to be withdrawn as cash.

Fairplay may withhold or reverse promotional benefits if they were obtained through misuse, duplicate accounts, prohibited activity, technical exploitation, or a material violation of the relevant promotional terms.

Promotional Availability

Not every promotion will necessarily be available to every user.

Availability may depend on account status, geographic location, eligibility criteria, campaign period, payment method, or other stated conditions.

Fairplay may modify, suspend, or end promotions in accordance with applicable terms and legal requirements.

Users should rely on the current promotional information displayed through official channels rather than old advertisements, screenshots, forwarded messages, or third-party claims.

Prohibited Activities

Fairplay must not be used for unlawful, fraudulent, abusive, manipulative, or deceptive purposes.

Users must not attempt to gain unauthorized access to accounts, systems, databases, payment processes, or platform infrastructure.

Users must also not attempt to manipulate results, exploit technical faults, interfere with platform operation, misuse promotions, create accounts using false identities, impersonate other people, use stolen payment information, engage in collusive activity, launder funds, or use automated methods where they are not permitted.

Conduct that threatens platform security or other users may result in restrictions or account action.

Fraud and Suspicious Activity

Fairplay may review activity that appears unusual, fraudulent, abusive, or inconsistent with normal account use.

Where appropriate and permitted by law, affected transactions may be held while an investigation takes place.

Users may be asked to provide additional information to clarify suspicious activity.

If fraudulent or unlawful behavior is reasonably established, Fairplay may take action including account restrictions, cancellation of affected transactions, withholding improperly obtained promotional benefits, or referral of the matter to relevant service providers or authorities where required.

Multiple Accounts and Promotion Abuse

Users should not create or control additional accounts for the purpose of receiving repeated sign-up benefits, circumventing account restrictions, manipulating referral programs, avoiding limits, or obtaining other unfair advantages.

Accounts that appear connected may be reviewed.

Promotional benefits associated with misuse may be withdrawn or adjusted in accordance with applicable promotional rules.

Account Suspension or Restriction

Fairplay may temporarily restrict certain account functions when necessary to protect account security, review unusual activity, complete verification, investigate a suspected breach, comply with legal requirements, address payment issues, or protect the integrity of the platform.

A restriction does not necessarily mean that wrongdoing has been established.

Where appropriate, users may be asked to provide information or complete certain steps before normal account access can resume.

Account Closure

Users may request account closure through the applicable Fairplay support process, subject to outstanding transactions, verification requirements, legal obligations, or unresolved account matters.

Before closure can be completed, pending balances, withdrawals, disputes, security reviews, or other account obligations may need to be resolved.

Fairplay may also close or terminate an account where continued access would violate these Terms, applicable law, security requirements, responsible gaming restrictions, or platform policies.

Responsible Gaming

Fairplay believes that gaming should remain a form of entertainment and should not be treated as guaranteed income or a solution to financial problems.

Users are encouraged to set reasonable personal spending and time limits, avoid chasing losses, take regular breaks, and participate only with money they can afford to lose.

Users experiencing difficulty controlling their gaming activity should consider stopping, taking a break, reviewing available responsible gaming options, and seeking appropriate independent support.

The Responsible Gaming Policy forms an important part of the overall terms governing use of the platform.

Self-Exclusion and Account Restrictions

Users who want greater control over their gaming activity may contact official Fairplay support to ask about responsible gaming options currently available to their account.

Where a self-exclusion or similar restriction is applied, users should not attempt to bypass the restriction by opening another account, using another person’s account, changing identifying information, or accessing through alternative methods.

The purpose of such restrictions is to support responsible behavior and user wellbeing.

Protection of Minors

Fairplay is not intended for minors or anyone below the legal age required for online gaming in their jurisdiction.

Users must not knowingly permit a minor to access their account.

Parents and guardians should consider using passwords, device controls, parental controls, and other appropriate measures to prevent unauthorized access by children.

Users who share devices with other people should log out after each session and protect stored credentials.

Mobile and Device Access

Users may access Fairplay from compatible devices where platform access is available.

The quality and availability of mobile access can depend on device specifications, software, browser settings, network conditions, storage availability, and other technical factors outside Fairplay’s control.

Users are responsible for maintaining their own devices, internet access, software, and security settings.

Any internet or mobile-data charges imposed by external providers remain the user’s responsibility.

Third-Party Links and Services

Fairplay may contain links, integrations, content, payment services, feeds, or other features supplied by third parties.

Fairplay does not necessarily control the content, privacy practices, availability, security, or terms of independent third-party services.

Users should review the terms and privacy practices of third parties before providing information or completing transactions through their services.

The presence of a link does not automatically constitute an endorsement of every statement, product, or service available through an external website.

Intellectual Property

The Fairplay website design, branding, written content, software elements, graphics, interfaces, databases, logos, and other original materials may be protected by intellectual property laws or contractual rights.

Users are granted only a limited right to access and use the platform for lawful personal purposes.

You must not reproduce, distribute, sell, scrape, copy, reverse engineer, modify, republish, commercially exploit, or create unauthorized derivative works from protected Fairplay materials except where expressly permitted by law or written authorization.

User Communications

When contacting Fairplay support or otherwise communicating through platform services, users should provide accurate information and communicate respectfully.

Abusive, threatening, discriminatory, fraudulent, misleading, or unlawful communications may result in limitations on support access or other appropriate action.

Users should not send malicious files, automated spam, false payment evidence, or intentionally misleading documents.

Privacy and Personal Information

Fairplay may process personal information in connection with account registration, verification, security, payments, customer support, responsible gaming, and platform operation.

The handling of personal data should be read together with the Fairplay Privacy Policy.

Users should review the Privacy Policy to understand what information may be collected, why it may be processed, how it may be protected, and what choices or rights may apply.

By using Fairplay, you acknowledge that certain personal information may need to be processed to provide account services.

Cookies and Similar Technologies

The Fairplay website may use cookies or similar technologies for functions such as login sessions, security, preferences, analytics, platform performance, and user experience.

Some cookies may be necessary for basic website functionality.

Where applicable, additional information about cookies and user choices should be provided through the Privacy Policy, cookie notice, or consent settings.

Platform Availability

Fairplay aims to provide reliable access, but uninterrupted availability cannot be guaranteed.

Services may occasionally be unavailable because of maintenance, upgrades, internet failures, third-party outages, cyber incidents, payment-provider problems, sporting data interruptions, legal restrictions, or circumstances outside reasonable control.

Users should avoid relying on uninterrupted access when making time-sensitive decisions.

Where reasonably possible, Fairplay may take steps to restore affected services.

Technical Problems

Users experiencing a technical issue should first check their internet connection, device settings, browser, account details, and any error information displayed.

If the problem continues, official support may be contacted.

Users should provide a clear description of the issue while avoiding the disclosure of passwords, OTPs, banking PINs, or other confidential security information.

Screenshots may be useful where appropriate, but sensitive information should be removed before sharing.

No Guarantee of Winning

Gaming and sports-related outcomes involve uncertainty.

Fairplay does not guarantee that any user will win money, generate income, earn a particular return, or achieve any particular result.

Past outcomes do not guarantee future performance.

Users should disregard third parties claiming to provide guaranteed outcomes, risk-free profits, fixed results, or certain winnings.

All participation decisions remain the user’s responsibility.

User Decisions and Financial Risk

You are responsible for deciding whether to participate and how much money to use.

Fairplay should not be considered a financial adviser, investment service, employment opportunity, or guaranteed income source.

Users should participate only within their financial means.

Money required for rent, food, utilities, education, healthcare, debt payments, emergency savings, or other essential needs should not be used for gaming.

Limitation of Liability

To the fullest extent permitted by applicable law, Fairplay will not be responsible for indirect, incidental, consequential, or special losses arising solely from matters outside its reasonable control.

Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded.

Any limitation of liability will be interpreted subject to applicable consumer protection, contract, gaming, and other mandatory laws.

Users remain responsible for losses arising from their own decisions, failure to protect login credentials, unauthorized sharing of account information, or use of unsupported third-party services, except where applicable law provides otherwise.

Indemnity

To the extent permitted by applicable law, users may be responsible for losses, claims, costs, or liabilities resulting from their deliberate unlawful use of Fairplay, fraudulent conduct, infringement of third-party rights, or material violation of these Terms.

This provision does not remove any statutory rights or protections available to users under applicable law.

Force Majeure

Fairplay will not be responsible for delays or failures caused by circumstances that could not reasonably be controlled or prevented.

Such circumstances may include natural disasters, severe weather, war, civil disturbance, government action, regulatory restrictions, telecommunications failures, internet outages, cyber incidents, utility failures, banking disruptions, sporting-event interruptions, strikes, or failures affecting major third-party service providers.

Where such events occur, services may be delayed, modified, or temporarily suspended.

Changes to Fairplay Services

Fairplay may update platform features, interfaces, payment options, account processes, game availability, support services, or other operational elements from time to time.

Changes may be made to improve security, user experience, legal compliance, technical performance, or platform functionality.

Where a material change affects users’ legal rights or obligations, appropriate notice should be provided where required by applicable law.

Changes to These Terms and Conditions

These Terms may be updated periodically.

Changes may be necessary because of new services, security requirements, legal developments, payment changes, platform improvements, or other operational needs.

Users should review the latest Terms and Conditions from time to time.

Where required by applicable law, material changes may be communicated through the website, account interface, email, message, or another appropriate method.

The effective date of the latest version should be displayed on this page.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision should be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue to apply to the extent legally permitted.

No Waiver

If Fairplay does not immediately enforce a particular provision of these Terms, this does not necessarily mean that the right to enforce that provision has been waived.

Any waiver should apply only to the specific circumstance for which it is given unless expressly stated otherwise.

Governing Law and Jurisdiction

These Terms should be governed by the law identified by Fairplay for the legal entity operating the platform, subject to any mandatory consumer or gaming laws that apply to the user.

The final published version of these Terms should clearly identify the governing jurisdiction and, where appropriate, the courts or dispute-resolution mechanism responsible for resolving disputes.

Nothing in this section should remove legal rights that cannot be waived under applicable law.

Complaints and Disputes

If you have a complaint regarding your account, transaction, platform access, verification, or another Fairplay service, you should first contact official support and provide enough information for the issue to be reviewed.

Users should keep relevant transaction references, dates, screenshots, or other non-sensitive evidence that may help explain the issue.

Fairplay should be given a reasonable opportunity to investigate and respond before a dispute is escalated through any applicable external process.

Any formal dispute-resolution procedure available to users should be followed in accordance with applicable law and the final governing-law provisions.

Contacting Fairplay Support

Users can contact official Fairplay support for questions about registration, account access, login recovery, verification, deposits, withdrawals, responsible gaming, technical problems, security concerns, or these Terms and Conditions.

When requesting assistance, provide only the information reasonably necessary to identify and review the issue.

Never share your password, OTP, UPI PIN, banking password, card PIN, or other sensitive authentication credentials.

Always use the contact information available through the official Fairplay website rather than relying on unverified social media profiles or unsolicited messages.

Relationship With Other Fairplay Policies

These Terms and Conditions should be read together with the Privacy Policy, Responsible Gaming Policy, payment rules, promotional terms, individual game or market rules, and any other policies applicable to a particular feature.

Together, these documents explain how Fairplay services operate and what responsibilities users have when using them.

If you are uncertain about a rule that affects your account, contact official support before proceeding.

Your Responsibilities as a Fairplay User

By using Fairplay, you confirm that you will provide accurate account information, protect your login credentials, comply with applicable law, use only authorized payment methods, avoid prohibited activity, understand relevant gaming rules, participate responsibly, and contact official support when account-specific assistance is required.

You also acknowledge that gaming involves financial risk and uncertain outcomes and that you are responsible for maintaining appropriate personal limits.

Final Agreement

By creating an account or continuing to use Fairplay, you confirm that you have had an opportunity to read and understand these Terms and Conditions and any policies incorporated into them.

You agree to use the platform responsibly, maintain the security of your account, follow applicable rules, provide accurate information, and comply with legal requirements that apply in your location.

If you do not agree with these Terms, you should discontinue use of Fairplay and, where appropriate, contact support regarding the closure of your account.